When I bought this $7 USB thumb drive at the local Office Depot, the cashier asked me, as he is required to do, if I'd like a service plan to go with that.
"How much is the service plan?"
"$4.99."
"Don't you fell kind of silly asking people if they want a $5 service plan for a $7 USB drive?"
"Yes, but we're required to."
Suggestion to Office Depot: Allow your employees to use some common sense so as not to embarrass themselves. Sure, give them a quota of service plans to sell, but let them use their judgement.
"How much is the service plan?"
"$4.99."
"Don't you fell kind of silly asking people if they want a $5 service plan for a $7 USB drive?"
"Yes, but we're required to."
Suggestion to Office Depot: Allow your employees to use some common sense so as not to embarrass themselves. Sure, give them a quota of service plans to sell, but let them use their judgement.
 |
| From Innovation Bootcamp |
Posts
No comments:
Post a Comment
Note: Only a member of this blog may post a comment.